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As a health or social care worker, it's essential to understand and adhere to the safe and agreed ways of working set by your employer, as they ensure legal compliance and effective care delivery.
These methods may be communicated through policies or directly by your manager. They are detailed in individual care plans and are crucial for legal compliance and meeting the needs of those you support.
Non-adherence can result in harm and lead to disciplinary action, dismissal, or prosecution. You are responsible for working safely and in accordance with care plans.
Ensure the safety and welfare of individuals by following care plans, involving them and their network in care decisions, and upholding their rights, equality, and dignity.
If care is inadequate or rights are not upheld, support individuals to make complaints or raise concerns yourself, particularly for those unable to speak out.
When mistakes occur, honesty is key. This allows for corrective action, learning, and improvement.
Understand and follow your employer's whistleblowing policies to report illegal activities, neglect, or concerns in the workplace.
Working with various people, including colleagues, other professionals, volunteers, and community groups, is vital for quality care. Mutual respect and valuing each other's skills are crucial in this collaboration.
Effective partnership working is crucial in health and social care, as failings in this area often contribute to negative outcomes in serious case reviews.